AI Phone Assistant

Never Miss a Patient Call Again

An AI-powered phone receptionist that books appointments, screens patients, and collects intake data — 24/7. Your patients get instant answers while you focus on care.

HIPAA Compliant
24/7 Available
Natural Conversation

Every Missed Call Is a Lost Patient

When you're adjusting a patient, you can't answer the phone. And the numbers tell the story.

62%

of patient calls go to voicemail during active sessions

85%

of callers won't leave a voicemail — they call the next provider instead

$35K+

per year for a front desk receptionist — before benefits and training

There's a better way.

Everything a Receptionist Does — and More

Six intelligent capabilities working around the clock for your practice.

Smart Appointment Booking

Checks your real-time availability, books the slot instantly, and sends the patient an SMS confirmation — all in one call.

Patient Pre-Screening

Collects pain level, location, duration, and flags contraindications before the patient ever walks in.

Rescheduling & Cancellations

Detects scheduling conflicts, processes changes, and automatically updates your calendar without staff intervention.

Intelligent Callbacks

When a patient needs a human, the AI logs a tracked callback with full context so nothing falls through the cracks.

Home Visit Coordination

Handles "not home yet" scenarios, collects ETAs from patients, and alerts providers with updated arrival windows.

Multi-Provider Dispatch

Searches by zip code, matches the right provider, and routes calls intelligently for multi-location practices.

How It Works

From missed call to booked appointment — automatically.

01

Patient Calls Your Number

Your phone rings first. If you don't pick up, the AI answers with your personalized greeting — no voicemail, no missed lead.

02

AI Handles the Conversation

The agent books appointments, screens patients, collects intake information, and handles rescheduling using natural, human-like conversation.

03

You Get the Details

Booking confirmed in your calendar, full transcript available in your dashboard, and callback queue populated if the patient needs follow-up.

Full Visibility Into Every Call

Track performance, review transcripts, and manage callbacks from one dashboard.

Total Calls
1,248
+12% this month
Booking Rate
73%
+5% this month
Avg Duration
2:34
minutes
Pending Callbacks
3
action needed
Call History & Transcripts
Analytics Dashboard
Callback Management
Custom Voice Settings

AI Phone Assistant vs. Traditional Front Desk

See why practices are switching to AI-powered call handling.

FeatureTraditionalAI Phone Assistant
AvailabilityBusiness hours only24/7/365
Cost$35K+/year salary + benefitsIncluded with subscription
Booking SpeedHold times, callbacksInstant, during the call
Pre-ScreeningInconsistent, manualStandardized every time
No-Show ReductionManual reminder callsAutomated SMS confirmations
ScalabilityHire more staffHandles unlimited calls

Frequently Asked Questions

Everything you need to know about the AI Phone Assistant.

How does the AI sound?
The AI phone assistant uses natural-sounding speech powered by ElevenLabs. Patients hear a warm, professional voice — not a robotic one. You can also customize the greeting to match your practice's tone.
Can patients still reach me directly?
Yes. Your phone always rings first. The AI only picks up if you don't answer, so patients who reach you directly get the personal touch they expect.
What if the AI can't help with something?
The agent is built with smart escalation. If it detects a question outside its scope, it logs a detailed callback request with full context so you can follow up quickly. No lead is ever lost.
Is patient data secure?
Absolutely. All calls and data are HIPAA compliant. Patient information is encrypted with Fernet encryption, and every interaction is logged in an immutable audit trail.
How do I set it up?
One click from your provider dashboard. Configure your greeting, set your forwarding number, and the agent starts handling calls immediately. No hardware, no phone system changes required.
What does it cost?
The AI Phone Assistant is included with your provider subscription at no extra charge. No per-minute fees, no usage caps.

Ready to Stop Missing Calls?

Join providers who never miss a patient call. Set up in minutes, no hardware required.

Included with your provider subscription. No extra fees.